Reporting on 108 systems.

Current Status

Incident History »
The Dawg House This system is being affected by multiple issues. Multiple Issues
UGA Webhosting One or more incidents were posted within the last 24 hours. All are now resolved. Recent activity
eLearning Commons The service is operating normally. No Issues
Internet Connectivity The service is operating normally. No Issues
MyUGA Portal The service is operating normally. No Issues
OASIS The service is operating normally. No Issues
On-Premises Blackberry Enterprise Service The service is operating normally. No Issues
On-Premises Exchange Service The service is operating normally. No Issues
PAWS Wireless Network The service is operating normally. No Issues
Telephone Services The service is operating normally. No Issues
UGA Campus Network The service is operating normally. No Issues
UGA Enterprise SSL VPN The service is operating normally. No Issues
UGA Website The service is operating normally. No Issues
UGAMail The service is operating normally. No Issues

Upcoming Events

Feb 24 2012
00:30 - 01:00
Internet2 will be upgrading the Atlanta router on February 24th at 5:30 UTC (12:30am ET)

Impact On End Users
Disruption is not expected as SoX is dual-homed to Internet2 in Atlanta and Chicago.

Actions Being Taken
Internet2 will be upgrading the Atlanta router.

Estimated Resolution Time
February 24, 2012, 6:00 AM (0600) UTC (01:00am ET)
Feb 24 2012
17:00 - 07:00
[Beginning at 17:00 Friday, February 24th, 2012, and ending at approximately 07:00 Sunday, February 26th, 2012] EITS personnel will be migrating the Warnell.uga.edu e-mail domain to UGAMail. If you experience issues following the maintenance or have questions, please contact the EITS Help Desk at 706-542-3106 or helpdesk@uga.edu.

Impact On End Users
The Warnell migration should only affect customers with Warnell.uga.edu e-mail addresses or customers sending to Warnell.uga.edu recipients. There may be delays in email delivery during and following the maintenance period, and Warnell users may receive mail to both mailboxes during this time.

Actions Being Taken
A warnell.uga.edu accepted domain will be created in UGAMail. Mailbox aliases and distribution lists for Warnell addresses will be added. The MX for warnell.uga.edu will be changed to point to UGAMail. Testing and monitoring will be performed throughout.

Estimated Resolution Time
07:00 Sunday, February 26th, 2012
Feb 25 2012
00:00 - 07:00
To resolve an issue with roaming between Housing access points and other Campus access points, the Housing wireless controller requires a restart.

Impact On End Users
Housing users will experience brief disruptions when the controller is restarted and as access points reestablish connection to the controller.

Actions Being Taken
Restart of Housing wireless controller

Estimated Resolution Time
Network Engineering expects to complete these actions by 03:00, however we reserve the entire window for maintenance and testing. Notice will be posted once testing procedures are completed. All maintenance actions will be completed by 07:00.
Feb 25 2012
00:00 - 07:00
Changes will be made to the wireless DHCP servers to facilitate resiliency and extend lease times. Changes will be made to wired and wireless DHCP globally to facilitate new WINS servers.

Impact On End Users
No impact is expected. Campus users will receive the updated WINS server information on next DHCP renewal (following the change). Wireless users will receive extended lease time on next DHCP renewal.

Actions Being Taken
1 sec min wait will be removed from resiliency configurations. Wireless DHCP lease time will be extended from 10 to 20 mins. WINS server update.

Estimated Resolution Time
Network Engineering expects to complete these actions by 03:00, however we reserve the entire window for maintenance and testing. Notice will be posted once testing procedures are completed. All maintenance actions will be completed by 07:00.
Feb 25 2012
00:00 - 07:00
Minor change will be made to facilitate optional routing/bandwidth for Content Delivery Networks and relieve congestion from other connections.

Impact On End Users
No impact is expected.

Actions Being Taken
A new pathway will be configured to provide an optional alternate route for high bandwidth Content Delivery Network Traffic. This connection will not be implemented globally at this time, but will give Network Engineering an option if congestion persists.

Estimated Resolution Time
Network Engineering expects to complete these actions by 03:00, however we reserve the entire window for maintenance and testing. Notice will be posted once testing procedures are completed. All maintenance actions will be completed by 07:00.
Feb 25 2012
01:00 - 03:00
Switch out fiber cable to try to resolve backup problems.

Impact On End Users
Intermittent outages during the maintenance window

Actions Being Taken
Changing out storage fibre cable

Estimated Resolution Time
2 hours
Feb 25 2012
03:00 - 05:00
The eLearning Commons cluster will be restarted beginning promptly at 03:00. The restart should be completed within 45 minutes, but could take until 05:00 if there are unforeseen issues. No changes to the configuration will occur.

Impact On End Users
User sessions will be lost at 03:00 and sessions will be directed to a downtime status message until service is restored.

Actions Being Taken
A routine restart necessary to maintain system stability.

Estimated Resolution Time
2012-02-25 03:45
Mar 2 2012
01:01 - 01:31
Internet2 will be upgrading the Chicago router on March 2nd at 6:01 UTC (1:01am ET)

Impact On End Users
Disruption is not expected as SoX is dual-homed to Internet2 in Atlanta and Chicago.

Actions Being Taken
Internet2 will be upgrading the Chicago router

Estimated Resolution Time
Friday, March 2, 2012, 6:30 AM (0630) UTC (01:31 ET)
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