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Marietta Campus Student Postal Services:

Marietta Campus Postal services provides the university with convenient access to mailing services. In addition to processing and distributing interoffice as well as all incoming and outgoing mail for the university, we provide United States Postal Service express mail, priority mail, and tracking services.

The goal of Campus Postal Services is to provide recipients and senders of mail and packages with the best service possible.

  • Marietta Campus Student Packages and Mail
    Location: Bottom floor of the Joe Mack Wilson Student Center, inside the Bookstore - right side corner.

Regulations, Guidelines and Procedures:

The correct address format for mail and common carriers is as follows:

  • Proper Name (The same name as your Owl Card)
  • Student ID Number
  • 1100 South Marietta Parkway
    Marietta, GA 30060

Students will not receive an email for items when addressed to:

  • A nickname
  • In care of second party
  • Items addressed to a parent

Collecting Packages and Mail:

Residential students living on the Marietta Campus with properly addressed packages and first class mail will receive an email notification from Campus Postal Services. Until you receive an email, your item is not ready for pickup. A valid picture ID will be required to pick up the item.

  1. Students have 12 days to pick up their package or first-class mail.
  2. To ensure receipt, Campus Postal Services will send two email notifications during the 12 days. After 12 days, the item will be returned to the sender.

Receiving mail that is shipped to Campus Postal Services
Campus Postal Services accepts packages from all the major carriers as well as incoming mail from the United States Postal Service.

Services offered by University Post Office
The UPO offers most of the services of a regular post office. This includes, but is not limited to:

  • First Class mail
  • Priority mail
  • Express mail

Campus Postal Services does not offer UPS or Fed Ex services. If you have a prepaid UPS package, we have a daily pick up from this carrier.

***Only cash payments are accepted for university postal services.

Notifications of Receiving Packages
Recepients will receive an email from "Packcity" no-reply@packcity.com with the following information:

  1. Packcity Locker Notification: You will receive an email with pick up codes: (Identification and Authentication).   Email will be coming from Packcity.es. 
  2. Or an email from Packcity to pick up of item in the Campus Postal Service area. 

** If using the Outlook App, the email may fall into your “other” folder in lieu of your inbox** 

Emergency Package Pickup Authorization:
If for any reason you are unable to pick up a package or mail, another individual may be designated to pick up the item(s) on your behalf from Campus Postal Services. The recipient must forward the received email to postoffice@kennesaw.edu. With the the name of the authorized individual picking up the item. The individual picking up the item must bring a picture ID.

Refrigerated Items:
All refrigerated items will be kept for five business days. If the student fails to pick up the refrigerated item or we have not heard from you by the fifth business day, it will be returned to sender. We will not give second notifications or contact you again.

Unidentified Recipient Items :
Items received with an unknown recipient will not be logged in; these items will be held for seven to ten working days before being returned to the sender. It is the responsibility of the recipient to check with Campus Postal Services if expecting a package or mail and have not received an email notification. Mail recipients should be prepared to provide as much information as possible about the item, including the tracking number and name of the sender.

Non-Residential students on the Marietta Campus:
Commuter students will not receive an email notification for packages or mail. However, if a package does come in for a student that does not live in housing, the package will be held for fifteen (15) days. After the fifteen (15) day period, the package will be returned to the sender. Any item that does not have a tracking number, such as regular mail will be returned to the sender the day it is received.

Forwarding Mail:
Students that have moved or graduated can get their First Class Mail forwarded up to a period of (3) three months. Parcels received will be returned back to the sender. In order to get your mail forwarded to a new address, please fill out the forwarding mail form found in the forms section of this page.  

Overseas Mail:
All overseas mail should be identified as such, and separated from domestic mail, and, if larger than letter size, must have a properly filled-out and signed, U.S. Customs form PS form 2976 attached. Theses forms are available in the mailroom and not for download. Contact us to request form 2976 at: Marietta Office 470.578.4539

Please Note:
Department mailbox number must be used in return address on all University mail. Department mail box numbers in the address of all incoming and inter-campus mail.

(Illegal contraband is not permitted through KSU Postal Services).

Documents For Marietta Students:

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